Shipping policy

Digital Delivery & No-Refund Policy 

• We sell digital products only. No physical items are shipped. This is clearly stated on our website under our Digital Delivery Policy, which customers must review before completing checkout.

• By completing the purchase, the customer acknowledges and agrees that they are buying a non-tangible, irrevocable digital product.

• Upon successful payment, digital products are automatically delivered to the email address provided at checkout. Delivery is instant in most cases.

• Customers experiencing access issues are instructed to contact us within 7 days of purchase. The customer did not contact us prior to filing this chargeback.

• Because our products are digital and cannot be returned, all sales are final. This policy is clearly disclosed before purchase.

• We guarantee delivery of the exact product advertised, and unauthorized chargebacks are disputed with proof of delivery, including email and fulfillment records.

Relevance to This Chargeback

• The customer completed checkout with full visibility of and agreement to our policies.

• The order was successfully paid and fulfilled with immediate digital delivery.

• No refund request or delivery complaint was submitted to us before the chargeback was opened.

• This chargeback directly contradicts the policies the customer agreed to at the time of purchase.